Ticketing Policies & Procedures

Trading name

Darwin Symphony Orchestra Incorporated


Charles Darwin University
Casuarina Campus
Casuarinta  NT   0909




AUD – All transactions are processed in Australian Dollars

Customer Service Details

Phone:  +61 8 8946 6974
Email:  dso@cdu.edu.au

Description of Goods

  • Individual Tickets to performances by the Darwin Symphony Orchestra
  • Individual Tickets to functions by the Darwin Symphony Orchestra
  • Subscription Tickets to performances by the Darwin Symphony Orchestra
  • Merchandise

Shipping & Delivery Policy

We deliver products using Australia Post.  Shipping costs are influenced by the size and weight of the product and your location.  Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.  Orders are dispatched within 5-7 business days.  Shipping times are estimated at between 5 & 7 days depending on your location.

Shipping Destinations

Darwin Symphony Orchestra ships goods Australia wide and internationally.

Refund Policy

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  We do not exchange tickets for a different performance. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Security Policy

When purchasing from Darwin Symphony Orchestra, card details are transmitted through a secure service using SecurePay.  Card data is not hosted by Darwin Symphony Orchestra after processing.